SERVSIG Doctoral Consortium 2024

The Service Special Interest Group (SERVSIG) of the American Marketing Association (AMA) is pleased to announce the 30th SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, hosted by Florida State University at the Omni Resort on the enchanted Amelia Island on June 26 (Welcome Reception) and June 27 (full-day program).

The consortium is designed to help doctoral students and new faculty succeed in their careers. By promoting an intimate and collegial atmosphere, the consortium provides a special opportunity for participants to interact with leading service scholars.

We invite PhD students at all levels and early-career stage faculty to register and participate in the DC! So marked the dates in your calendar and stay tuned for more details on the program!


Wednesday, June 26, 2024

Welcome Reception
Location: The Sprouting Project
This is an informal get-together, where we will kick off the DC and most importantly, give you the opportunity to connect to fellow students and faculty.

Thursday, June 27, 2024

Doctoral Colloquium - full day program; start at 8:30am-5pm
During the DC, we discuss various components of academic life: research (positioning your paper, publishing/the review process), education, and work-life balance.  We also provide a mentoring session where you have the chance to discuss your research with an international scholar who shares complimentary interests.

Session 1    How to shape your service research
Session 2    The research journey
Session 3    Education: the challenges ahead
Session 4    The balancing act: facing the freedom to make your own choices
Session 5    Mentoring session

Stay tuned for more details!


Doctoral Consortium participants must first register for the Frontiers in Service Conference in order to participate in this event. To register, please clearly indicate on the registration form that you plan to participate in the Doctoral Consortium.

Importantly, if you would like to participate in the mentor session at the Consortium, you will have to submit a short summary (2-4 pages) of your research before May 1, 2024. Please send your proposal to

Register Now!  

Submit a Proposal  

In your submission please share the following information (to the extent that you can): 

  1. Your primary research question
  2. Why is it important to study
  3. Applicable theory
  4. Details on data analyzed or that you plan to collect, methodological approach, a rough time line for your planned studies.

Depending on your stage of your doctoral you can choose to share information on a paper, an overview of your whole thesis, or both.



SERVSIG and the Arizona State University’s Center for Services Leadership give emerging service scholars the opportunity to attend the Services Doctoral Consortium and the Frontiers in Service Conference with financial assistance. A committee of AMA SERVSIG members will select the award recipients.

Participants can apply for the Liam Glynn Travel Scholarship. All submissions should be submitted via email by May 1, 2024, and it should include the following information:

  • Curriculum vita
  • Statement as to why attending the Frontiers in Service Conference would be beneficial to the applicant at this stage in his/her career
  • Statement confirming that applicant has a strong interest in the field of service research with supporting information (e.g. area of research)

 Please submit applications via email to Jens Hogreve:

Submit Application